The dynamics of change in times of digitisation are the real challenge for the management of an organisation. Shorter planning processes, faster introduction of technologies, as well as changing working environments make the management of change and complexity the most important task. Agile project and production methods, collaborative ways of working, and flat hierarchies with a high level of autonomous decision-making are the defining building blocks of management today. But agile cannot replace planning, and dynamics of change slide into chaos if not equipped with governance. Agile management requires efficient communication, powerful project and process structures, and transparency of data and decisions. Without these prerequisites, important elements of today’s business world such as cooperation based on the division of labour and the use of business processes from the cloud cannot be implemented.
For successful implementation, it is necessary to proceed methodically and to convince people of the changes. Often, the right framework conditions have to be created first.
Whether task critique, change and optimisation of business processes or transfer of projects into a suitable programme management structure – the task can only be implemented successfully if the challenge is met with appropriate methods, capacities, and framework conditions. The foundation of our Management Consulting is the experience of the consultants from the implementation of digitisation projects in different organisations and topics. The methods and tools used are subject to ongoing evaluation in the context of real-world requirements. In intensive cooperation with the strategy and technology practice, the potential of technologies is identified and applied in newly designed business processes.
Where to start is decided by the customer perspective.
The state of Lower Saxony summarises measures for the implementation of digitisation across all administrative levels in the “Digitisation Master Plan”.
Improving the possibilities for electronic collaboration has become one of the most important tasks in the introduction of electronic record keeping.
In addition to the implementation of online services, the introduction of electronic file management and case processing always represents a core digitisation project of the public administration.
As in hardly any other area of corporate IT, the processes of procurement and especially invoice processing are subject to constant rationalisation and automation.