One of the most important areas of digitisation in the field of public administration has been in development for years under the name Smart City. However, there are good reasons to talk about Smart Community instead of Smart City. First of all, it is a fact that a significant part of the population does not live in cities. Perhaps even more important than that, however, is to direct the focus of digitisation to what is essential – the community. Whether urban or rural, the community forms the familial, the societal, the social, and often the professional anchorage of the people living in it.
Smart community is the response of municipalities to the ongoing digitisation of society. It uses the advantages of technology to make the functions of everyday life more convenient and to increase the quality of life. However, it also uses technology to strengthen the common good and bring the community back to what it is – a community of interest for its residents.
LCSI supports cities and municipalities with a comprehensive portfolio of services from strategy consulting to the implementation of a Smart Community Framework.
Where to start is decided by the customer perspective.
Improving the possibilities for electronic collaboration has become one of the most important tasks in the introduction of electronic record keeping.
As in hardly any other area of corporate IT, the processes of procurement and especially invoice processing are subject to constant rationalisation and automation.
The state of Lower Saxony summarises measures for the implementation of digitisation across all administrative levels in the “Digitisation Master Plan”.
In addition to the implementation of online services, the introduction of electronic file management and case processing always represents a core digitisation project of the public administration.